Updated: May 22, 2018 at 2:30 PM EST
Customers can be wary about hiring professionals to come into their home or to have access to their car, Reputable businesses struggle to maintain their reputation in the wake of scam artists who represent themselves as legitimate, Though stopping the scams falls into the realm of the police department, there are ways to show your customers that your business is legal and legitimate.
It is important for legitimate locksmiths in Tampa to know what the scams are so they know how to let the community know that they are genuine, hard working, individuals, There are tips that prospective customers are prompted to follow to keep themselves safe from being overcharged or having their key copies sold.
Don't Be Scammed By Fake Unlicensed Locksmith
The first thing a locksmith Tampa should have is a license, In Hillsborough county, having a locksmith's license is a great way to show your clients that the proper steps have been taken to verify your company, Since this license requires paperwork filing and a fee, illegitimate companies will not go out of their way to get one, Along these same lines, accreditation from the ALOA is a quick way to prove your business is a real business, Not all reputable companies carry these, but in a world where the news is filled with crime, these extra steps help your customers to identify the legitimacy of your business.
All of the locksmiths which work for your company should be prepared to show their credentials, including ID and certification, It is sad to state that some scam artists monitor the dispatchers lines or even use cell phone interceptors, When a call is placed, they may send their fake technicians and claim them to be from your company.
Some scam companies go so far as to have a website that properly functions as a way to lure in customers, There are a couple of ways that a reputable website will stand out, The first is to have your accreditation listed on the site, then have you BBB listing (if you are a member), and still, having reviews from actual clients shows customers that others were happy with the service provided, At least two or three of these should be willing to give a verification over the phone if it is requested by a client.
Most locksmith companies in Tampa FL have a physical location which they operate from, If this is not the case for your business, it may be time to pick one, A physical location lets customers know that your business is here to stay and will not vanish overnight, Some reputable companies are completely mobile but do not be surprised if clients look at a mobile business in the same way they do a food truck.
Reputation is key to the success of any business, If you work hard, quickly and offer fair prices, then no amount of scams from other locksmiths will dissuade people from hiring your company, Those working in Tampa, FL and the surrounding area can keep their reputation intact by receiving and maintaining a Hillsborough County License, By following the steps listed, clients will lose much of their animosity toward hiring your company, a company they may not be familiar with.